I clicked the link, the video won't play

Don’t worry, here are a few quick things to check:

Check the session time

If you see “Session is not live yet,” it hasn’t started. 

Check the summit schedule to see when the session goes live.

You can Use this time converter to see your local time.

If the session is live but won’t play:

• Refresh your browser at the start time of the session.
• Try a different browser or device.
• Clear your cache/cookies 

How to refresh:

• Windows: Press Ctrl + R or click the ? refresh icon in your browser.

• Mac: Press Command + R or click the ? refresh icon.

• Mobile (phone or tablet):

  • Tap the ? refresh icon in your browser’s address bar, or

  • Swipe down from the top of the page until you see the refresh symbol.