Technical Help- iOS/Android User

Modified on Wed, 21 Jan at 9:58 PM

If you subscribed via the Autism Parenting Magazine app, try the steps below:

1. Reinstall the App

  • Uninstall the app

  • Restart your device

  • Reinstall from:

App Store 

Google Play


2. Check for Updates
Make sure you’re using the latest version of the app.

3. Restore Purchases

  • Open the app

  • Go to Settings > Restore Purchases
    Be sure you’re logged in with the same Apple ID or Google account used to subscribe.


iOS:



Android:


Your magazine issues should now appear in My Library.


We also have a short video that walks you through the process: Autism Parenting Magazine App short video


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