If you subscribed to Autism Parenting Magazine via our iOS or Android app (not via our website) and cannot access your magazine issues, please follow these steps:
1. Reinstall the App
Try uninstalling the app, restarting your device, and then reinstalling it:
- iOS (Apple): Download from iTunes
- Android (Google Play): Download from Google Play
2. Check for App Updates
Make sure you’re using the latest version of the app. Go to the App Store or Google Play and check for updates.
3. Restore Purchases
- Ensure you are logged in with the Apple ID or Google account you used to subscribe.
- Use the Restore Purchases function in the Settings menu of the app.
Your purchased issues, including back issues, should now be available in the ‘My Library’ section.
Still having trouble? Send us a screenshot of what you’re seeing, and we’ll investigate further.