FAQ

Default solution folder, feel free to edit or delete it.

Where can I find my receipt/invoice? Can you send me my receipt/invoice? - Web/PDF subscribers
Good day  In order to view and even download your APM invoice you can do so by accessing it via the Members' Dashboard page under the "My Purc...
Tue, 22 Aug, 2023 at 6:06 AM
I cannot access magazine issues I've bought - iOS/Android User
The solution below is relevant for our IOS and Android app.  If you subscribed to the magazine via our magazine app ( not via our website) and canno...
Wed, 18 Jan, 2023 at 11:36 PM
How can i change the card that gets billed monthly
If the billing occurs through Paypal, one can simply change the cards that are used for billing within Paypal. If the billing is made by credit card thr...
Fri, 10 Dec, 2021 at 1:29 AM
Subscribed and paid via Paypal but can't access magazine
Usually, the email with your APM login details is sent to the email address used and registered with your Paypal account.  Please check that email, i...
Fri, 10 Dec, 2021 at 1:31 AM
How do I get a physical or hard copy of the magazine
We sincerely apologize, but our magazines are only available in PDF format via the web, iOS devices, and Android devices, and we do not print physical c...
Fri, 10 Dec, 2021 at 1:37 AM
Can you give free copies of your magazine for our Autism Organisation or conference
Sure, you can download these vouchers, which can be printed out as gifts for your attendees. https://s3-us-west-2.amazonaws.com/apmagads/VoucherV2.pdf ...
Fri, 10 Dec, 2021 at 1:39 AM
How do I get a refund - iOS / Android
When you sign up for the free trial you would have had to press a button notifying you that you would be charged for an annual subscription after 30 days. ...
Fri, 10 Dec, 2021 at 1:42 AM
How can I tell if I have an active subscription? - iOS/Android
Your can view subscription settings on your device by following the steps on these links:  IOS: https://support.apple.com/en-us/HT202039 Android: http...
Fri, 10 Dec, 2021 at 1:43 AM
How do I re Install Android App
1. First, clear the cache and data of the Autism Parenting Magazine APP installed in your device.  To do that, go to Settings and click Apps.  Under...
Tue, 7 Mar, 2023 at 4:21 AM
How do I subscribe on Kindle
What we would recommend is subscribing to our PDF version, this can be emailed to your Kindle version to read on the move. It can be bought here http://www....
Thu, 28 Oct, 2021 at 3:11 AM