FAQ

Default solution folder, feel free to edit or delete it.

Where can I find my receipt/invoice? Can you send me my receipt/invoice? - Web/PDF subscribers
You can view and even download your APM invoice by accessing it via the membership site under My Purchase Receipts tab. 
Mon, 29 Oct, 2018 at 6:49 AM
How can i change the card that gets billed monthly
If the billing occurs through Paypal, one can simply change the cards that are used for billing within Paypal. If the billing is made by credit card...
Mon, 23 Nov, 2015 at 4:49 AM
Subscribed and paid via Paypal but can't access magazine
Usually the email with your APM login details is sent to the email address used and registered with your Paypal account.  Can you please check that e...
Mon, 10 Dec, 2018 at 10:56 PM
How do I get a physical or hard copy of the magazine
Please see: http://www.autismparentingmagazine.com/where-is-the-printed-version/
Wed, 9 Aug, 2017 at 1:47 PM
How can i get my account number
The account number does not relate to the account of the user. It's used for access codes that are given to people that have bought a magazine subscrip...
Fri, 28 Aug, 2015 at 6:51 PM
Can you give free copies of your magazine for our Autism Organisation or conference
Sure, you can download these vouchers, which can be printed out as gifts for your attendees https://s3-us-west-2.amazonaws.com/apmagads/VoucherV2....
Fri, 29 Jul, 2016 at 3:00 PM
How do I get a refund - iOS / Android
When you sign up for the free trial you would have had to press a button notifying you that you would be charged for an annual subscription after 30 days. ...
Mon, 29 Oct, 2018 at 3:46 AM
How can I tell if I have an active subscription? - iOS/Android
Your can view subscription settings on your device by following the steps on these links:  IOS: https://support.apple.com/en-us/HT202039 Android: http...
Mon, 29 Oct, 2018 at 3:55 AM
Can I transfer my subscription from iOS to Android?
Unfortunately iOS ( Apple ) and Android ( Google ) are two separate online shops. Both Apple and Google sell Autism Parenting Magazine for us and as s...
Wed, 23 Jul, 2014 at 10:19 AM
How do I re Install Android App
First Uninstall the App on your Android. 1. Settings > App > Downloaded > Autism Parenting Magazine Clear Data and Uninstall 2. Downl...
Tue, 3 Mar, 2015 at 5:00 AM